Browse F.A.Q. Topics
How do I order?
Placing an orderSelect the item you wish to purchase and add to cart, this will display the price and any delivery charges.
Calculating delivery costsClick on the Shopping Cart to open it, you will see a "Calculate Delivery" function below the cart, please enter a country, state & valid postcode (or 0000) and select the Update button.
Channel Islands Customers
Please ensure that you use the calculate shipping option and set your country to GUERNSEY or JERSEY, this will automatically remove UK VAT from the price. If you want your goods to be sent by SHIP 2 ME please select Ship 2 Me (Free) as shipping option, we will contact you for details of your Ship 2 Me account and arrange for delivery (free of charge) to Southampton Ship 2 Me office.
VAT (UK sales Tax)VAT is payable for all orders delivered to European Economic Community countries including the UK (except those delivered to the Channel Islands - see above) . VAT will automatically be deducted from shopping cart items for all other countries providing the "Calculate Delivery" function is used to set the country, otherwise, VAT will be deducted after address information is provided at checkout time. PLEASE NOTE - Once the country has been set, it will apply all the time you are on the site and prices will be set excluding VAT if the country is not within the European Economic Community.
Can I return my item?Please see our Terms & Conditions for clarification. In short, UK customers have the legal right to return a product providing certain conditions are met and that return carriage is paid by the customer. 4Boards will fund return carriage for any item that does not meet specifications.