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T&C’s + Delivery

Details of our Terms and Conditions plus delivery costs

Business name and address:

4boards (also known as and
2 Beaulieu Road
Dibden Purlieu
Southampton SO45 4PT
Tel: +44 (0) 2381 780360

Our business

Retailer of water and other sports equipment. Importer and UK distributor.

Payment methods

All major credit and debit cards, cheque, cash, PayPal, payments by BACs and international bank transfer.

Klarna Pay in 3

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Delivery costs:

We only seek to recover carriage costs from customers, to get an accurate estimate use the SHIPPING CALCULATOR when viewing your shopping cart.

Items sent by post will be delivered subject to normal postal terms with a maximum of 3-5 days.

Items via courier will be dispatched on the next working day at latest unless otherwise agreed with the customer. Goods to be sent by courier, ordered on Friday afternoon, will not be despatched until the following Monday (Tuesday if there is a Public Holiday).

Carriage is specified for all orders at checkout time except to a few countries. Some items cannot be sent to Non-UK destinations without first obtaining a shipping quotation, payment will not be taken until customer approval for the total supply and shipping costs are agreed.

Return carriage costs are customer responsibility unless goods do not conform to specifications as ordered or are faulty.


Product Type Weight Kg UK Higlands, Islands, NI Channel Islands *
Std items .16 -.20kg £1.70 £1.70 £1.70
  .21 – .75kg £3.70 £3.70 £3.70
  .76 – 5.99kg £6.95 £7.50 £6.95
Oversize Accessory .76 – 5.99kg £6.95 £15.00 £15.00
Sails, Masts etc 6 – 10kg £20 £25 Delivery to Ship to Me £20
Boards all types 10 – 20kg £25 £40 Delivery to Ship to Me £30
Small Kayaks & SUPs 25 – 29kg £40 P.O.A. P.O.A.
Big SUPs & Kayaks 30kg £60 P.O.A. P.O.A.

* Delivery to SHIP TO ME, PORTSMOUTH – charged at rates above, multiple items will be combined to achieve the most cost effective package.

European Union and rest of Europe countries – delivery costs will be advised when placing the order.

Rest of world carriage – at time of order for small items or by quotation for large items.

Cancellation and Returns Policy:

You may cancel your order within 7 working days of goods receipt and the cancellation notice.

Notice of cancellation must be made in writing by Email or Letter, order cancellation by telephone will not be accepted.

Refunds will be made immediately when goods are returned or within 30 days whichever is the lesser.

Customers are responsible for the cost of returning cancelled orders except where goods are not as specified or are faulty. Returned goods must be in their original packaging and in the same condition as supplied. Any variance to this may result in an administration charge being levied.

Items returned due to incorrect size ordered will be refunded in full excluding  delivery costs unless considered faulty as per the above condition.